On Windows, an error message appears between installing JamVOX USB Driver.

On some specific PC environments, this issue may occur. Please try the following procedures.

Windows XP:

  1. Open Control Panel > System > Hardware > Device Manager
  2. Right-click JamVOX Monitor in “Sound, video and game controllers”
  3. Click “Uninstall” from the shown menu
  4. If “delete driver software for this device” checkbox is displayed, check it
  5. Click “OK” button to uninstall the driver
  6. Disconnect JamVOX Monitor
  7. Re-install JamVOX USB Driver

Windows Vista:

  1. Open Control Panel > System and Maintenance > System > Device Manager
  2. Right-click JamVOX Monitor in “Sound, video and game controllers”
  3. Click “Uninstall” from the shown menu
  4. If “delete driver software for this device” checkbox is displayed, check it
  5. Click “OK” button to uninstall the driver
  6. Disconnect JamVOX Monitor
  7. Re-install JamVOX USB Driver

Windows 7/8:

  1. Open Control Panel > System and Security > System > Device Manager
  2. Right-click JamVOX Monitor in “Sound, video and game controllers”
  3. Click “Uninstall” from the shown menu
  4. If “delete driver software for this device” checkbox is displayed, check it
  5. Click “OK” button to uninstall the driver
  6. Disconnect JamVOX Monitor
  7. Re-install JamVOX USB Driver

(3/6/2013)


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